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Forum Discussion

pwerlin's avatar
pwerlin
Explorer | Level 3
2 months ago

A duplicate Dropbox folder has been created - which folder syncs to my web account?

I thought it would be easy to rename my Dropbox folder from 'Dropbox' to "Dropbox 3GB" 

Now I have two dropbox folders... one shows in my sidebar, and both showsunder Users/myname/ folders....

The "new" one has a checkmark on it.  

also, a lot of my photos in the dropbox say zero bytes and no longer exist although they are also in my web dropbox.

Which one is the "real" dropbox? how do I get rid of the other one? 

I cant seem to insert a screenshot .

( I am on a Macbook M2 chip running Sonoma 14.4)

 

Thank you.

Phyllis

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    pwerlin wrote:

    I thought it would be easy to rename my Dropbox folder ... Which one is the "real" dropbox?


    Check the Sync tab within Dropbox Preferences and it should show you the location of your Dropbox folder. For future reference, you cannot rename the Dropbox folder.

    • pwerlin's avatar
      pwerlin
      Explorer | Level 3

      well I guess I know that now.   Preferences shows that the location is Users/myname/dropbox

      but I have two in that location... 

      is the one in my sidebar just an alias that points to these two folders in users?

      Those both both show the same location. 

      /Users/[removed per Community Guidelines]/dropbox

       

      I am not "new" to Macs, but not familiar with all the issues with file structure.  

       

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff

        Hi from me too, pwerlin! The Dropbox folder that shows syncing icons next to your files should be the one syncing to our servers/your web account. 

         

        However, I’d rather have a full screenshot of what you see as well and we can go from there. Here’s how you can attach it here: 

         

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