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Forum Discussion
Our old computer crashed and the one we're using now is trying to sync old files.
Our computer at work crashed unexpectedly. My Dropbox account which I use for work has 2 shared folders. We are now up and running on a back up computer that I had used Dropbox on previously (4 years ago) I am now having trouble with them syncing. It is telling me that I am out of storage because it is trying to sync items between our folders that have been moved and deleted over the past 4 years.
It shows I'm still logged into DB on that old computer, but we can't access it to log out. Should I uninstall on this computer and try reinstalling, or do I delete access to the old computer although that is where the most up to date items are and then uninstall and reinstall and hope that it will all sync?
I'm at a loss and don't' want to lose all this work.
- Nancy
Dropbox Staff
Thanks for posting on the Community, awtravis77.
Can you clarify if, when your other device crashed, it had synced everything online to your Dropbox account at that point? Can you see all of your latest updates on www.dropbox.com?
Let me know and we’ll go from here.
