You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

pwerlin's avatar
pwerlin
Explorer | Level 3
2 months ago

A duplicate Dropbox folder has been created - which folder syncs to my web account?

I thought it would be easy to rename my Dropbox folder from 'Dropbox' to "Dropbox 3GB"  Now I have two dropbox folders... one shows in my sidebar, and both showsunder Users/myname/ folders.... Th...
Desktop
Folders
Sync
Rich's avatar
Rich
Icon for Super User II rankSuper User II
pwerlin wrote:

I thought it would be easy to rename my Dropbox folder ... Which one is the "real" dropbox?

Check the Sync tab within Dropbox Preferences and it should show you the location of your Dropbox folder. For future reference, you cannot rename the Dropbox folder.

pwerlin's avatar
pwerlin
Explorer | Level 3
2 months ago

well I guess I know that now.   Preferences shows that the location is Users/myname/dropbox

but I have two in that location... 

is the one in my sidebar just an alias that points to these two folders in users?

Those both both show the same location. 

/Users/[removed per Community Guidelines]/dropbox

 

I am not "new" to Macs, but not familiar with all the issues with file structure.  

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hi from me too, pwerlin! The Dropbox folder that shows syncing icons next to your files should be the one syncing to our servers/your web account. 

     

    However, I’d rather have a full screenshot of what you see as well and we can go from there. Here’s how you can attach it here: 

     

    • pwerlin's avatar
      pwerlin
      Explorer | Level 3
      2 months ago

      well, I did try that  - it  takes me to a box that says source, description and dimensions - I see no way to browse to an image.  

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 months ago

        Can you try to press Command-V on your keyboard to paste the picture here instead pwerlin?

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!