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Forum Discussion

Helpful | Level 5

2 years ago

A badge with number '1' in my macOS Dropbox icon

I updated my Dropbox in macOS 4 times now but still have a number '1' in a badge on the icon. What can I do about that?

Icon for Dropbox Staff rank

Dropbox Staff

If you click the bell icon on the top right, does it come up with any additional yellow banners?

Helpful | Level 5

2 years ago

No, the announcement box is empty.

Hannah
Dropbox Staff
2 years ago
Hey imatch, have you tried quitting the Dropbox app and then relaunching it, to see if that helps?
- imatch
  Helpful | Level 5
  2 years ago
  Yes, I did that and guess what, the badge with the number '1' is still there (snif).
  - Megan
    Dropbox Staff
    2 years ago
    Hi imatch, thanks for replying back!
    
    I checked with our Team and engineers about this, and they're aware of this issue internally. We are looking into this, and hope to resolve it as soon as possible.
    
    I'll get back at you once we have any updates!

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