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Cynthia B.2's avatar
Cynthia B.2
New member | Level 1
9 years ago

500 internal Server Error https://api.dropboxapi.com/2/files/list_folder/continue

I've using the following endpoint  to retrieve files and folders:

https://api.dropboxapi.com/2/files/list_folder this returns 2000 entries and then get hasmore = true and the cursor. I then user this for the following endpoint :

https://api.dropboxapi.com/2/files/list_folder/continue

Everytime it returns internal server errror with no error detail. Can you help?

 

Thanks

 

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    Hi Cynthia, thanks for the report! Can you share a sample X-Dropbox-Request-Id response header value from the error response? Thanks in advance! 

  • Cynthia B.2's avatar
    Cynthia B.2
    New member | Level 1

    Hi,

    I ran it again and since this post it comes back with this:

    "The server has either erred or is incapable of performing the requested operation."

     

    and this is the X-Dropbox-Request-Id: af74e496fa3618b6ec154ecc80d07387

     

    Thanks

  • Ashley B.18's avatar
    Ashley B.18
    New member | Level 1

    Hi,

    Do you know if there is any update on this please?

    Thanks

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    I don't have an update on this yet. I'll reply here once I do.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    No, unfortunately, I don't have an update on this yet.

    • kevind's avatar
      kevind
      New member | Level 2

      Hello! I am experiencing this same issue. Have there been any new developments?

       

      Here is the id for one of the failed requests:

       

      X-Dropbox-Request-Id: 528053bb29e10543840c056013341e54

       

      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Staff rankDropbox Staff
        I don't have an update on this yet. I'll reply here as soon as I do.
    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Staff rankDropbox Staff

      Hi sfbrad, no, there's no entry limit for a cursor. This error just indicates something happened to go wrong for that particular call. If you share a X-Dropbox-Request-Id response header value, I can look this up for you.

      • sfbrad's avatar
        sfbrad
        Explorer | Level 4
        Thanks for the reply.

        X-Dropbox-Request-Id: 7c19057695051c5944f59c0644e3ae1a

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