You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

DJones722's avatar
DJones722
Helpful | Level 5
8 months ago
Status:
Closed

Setting to change how long the Vault stays unlocked.

It would be great to have a setting that determines how long the vault on mobile devices and the website stays unlocked. I read that the vault on mobile stays unlocked for only 3 minutes. That's entirely too short and so inconvenient. The vault also seems to lock immediately if you switch applications for a few moments and then go back to it. Again, there should be a setting giving preset options for how long you want the vault to stay open like (Default=3 minutes, 15 minutes, 30 minutes, 1 hour, 3 hours, 6 hours, 12 hours, 24 hours). Another option is displaying a prompt with the same options when you open the vault so the user can select it at that time. Perhaps these options only become available on mobile if the users device or app meets other criteria, like having a passcode/pin/biometric unlock set on the device and or having one of those options set in the app.
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    Status changed:
    New
    to
    Gathering Support
    This idea is open. 
     
    If you like this idea, please share how this would help you, and vote to show your support. 
     
    Our top-voted ideas are shared with our product teams to investigate in our regular reviews.
  • Nikond700's avatar
    Nikond700
    New member | Level 2
    I would like to have the built time limit extended or I would like an option added that will allow me to click something to extend my time. I have been running into issues with organizing my vault and potentially loosing data because the vault locks up. I would like to havee the option to extend my time if I am actively using the vault. A popup notification with a "would you like to extend for 20 min" would be awesome. I never know when my vault is going to lock and I'm afraid I have lost data in the past because of this.
  • Ironb4lls's avatar
    Ironb4lls
    New member | Level 2

    Agree. It makes for an extremely annoying user experience not to be able to control this.

  • beneficial_base's avatar
    beneficial_base
    New member | Level 2

    I would really appreciate this feature because I get locked out in the middle of using my vault every time I use it. To work around this, I will manually lock my vault and unlock it again every 10 minutes so that I can get locked out on my own terms. Please create the setting to change the timer 🙏

    Thank you 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    Status changed:
    Gathering Support
    to
    Closed
    This idea has been closed due to inactivity. 
     
    Thank you for your suggestion, and if you have another idea to share, please do!