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Explorer | Level 3

2 months ago

削除できないファイル

容量がいっぱいになったのでファイルを削除したいのですが、アップロード元が自分ではないファイルについて削除ができません。ウェブから操作していますが、ファイル横の"..."をクリックしても、「ファイル情報」「ファイルアクティビティ」のメニューしか出ず、「共有済み」やDropbox Transferのところにも、該当ファイルが表示されておらず、どうすればアカウントから削除されるかわかりません。

Dropbox Staff

31 days ago

temporary0 さん、こんにちは！

共有データが削除できないとのことですね。

以下の手順をお試しくださいませ。

dropbox.com にログインします。
完全に外れるフォルダの名前にカーソルを合わせて［共有］をクリックします。
フォルダ名の下にある［アクセスできるユーザー］をクリックします。
自分の名前の横にあるプルダウンをクリックします。
［自分のアクセス権を削除］をクリックします。

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容量がいっぱいになったのでファイルを削除したいのですが、アップロード元が自分ではないファイルについて削除ができません。ウェブから操作していますが、ファイル横の\"...\"をクリックしても、「ファイル情報」「ファイルアクティビティ」のメニューしか出ず、「共有済み」やDropbox Transferのところにも、該当ファイルが表示されておらず、どうすればアカウントから削除されるかわかりません。 ","body@stringLength":"209","rawBody":"

容量がいっぱいになったのでファイルを削除したいのですが、アップロード元が自分ではないファイルについて削除ができません。

ウェブから操作していますが、ファイル横の\"...\"をクリックしても、「ファイル情報」「ファイルアクティビティ」のメニューしか出ず、「共有済み」やDropbox Transferのところにも、該当ファイルが表示されておらず、どうすればアカウントから削除されるかわかりません。

","kudosSumWeight":0,"postTime":"2025-03-16T05:25:33.035-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:ファイルとフォルダ","text":"ファイルとフォルダ","time":"2019-06-14T20:06:59.644-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:共有","text":"共有","time":"2020-01-28T18:27:23.733-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:削除","text":"削除","time":"2020-01-30T23:47:08.523-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDQ","node":{"__typename":"Tag","id":"tag:容量","text":"容量","time":"2020-01-28T19:07:49.651-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:826621_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":62},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

容量がいっぱいになったのでファイルを削除したいのですが、アップロード元が自分ではないファイルについて削除ができません。

"},"Conversation:conversation:826621":{"__typename":"Conversation","id":"conversation:826621","solved":false,"topic":{"__ref":"ForumTopicMessage:message:826621"},"lastPostingActivityTime":"2025-03-31T17:10:16.533-07:00","lastPostTime":"2025-03-31T17:10:16.533-07:00","unreadReplyCount":10,"isSubscribed":false},"ModerationData:moderation_data:826621":{"__typename":"ModerationData","id":"moderation_data:826621","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:826621_1":{"__typename":"Revision","id":"revision:826621_1","lastEditTime":"2025-03-16T05:25:33.035-07:00"},"ForumReplyMessage:message:826661":{"__typename":"ForumReplyMessage","id":"message:826661","conversation":{"__ref":"Conversation:conversation:826621"},"author":{"__ref":"User:user:1836361"},"revisionNum":1,"uid":826661,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:107001000"},"subject":"Re: 削除できないファイル","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:826661"},"parent":{"__ref":"ForumTopicMessage:message:826621"},"body":"

temporary0 さん、こんにちは！

共有データが削除できないとのことですね。

以下の手順をお試しくださいませ。

dropbox.com にログインします。
完全に外れるフォルダの名前にカーソルを合わせて［共有］をクリックします。
フォルダ名の下にある［アクセスできるユーザー］をクリックします。
自分の名前の横にあるプルダウンをクリックします。
［自分のアクセス権を削除］をクリックします。

","body@stringLength":"626","rawBody":"

さん、こんにちは！

共有データが削除できないとのことですね。

以下の手順をお試しくださいませ。

dropbox.com にログインします。
完全に外れるフォルダの名前にカーソルを合わせて［共有］をクリックします。
フォルダ名の下にある［アクセスできるユーザー］をクリックします。
自分の名前の横にあるプルダウンをクリックします。
［自分のアクセス権を削除］をクリックします。

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