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Forum Discussion
Marcos Teled
2 months agoNew member | Level 2
Não foi possível iniciar o dropbox
Já tinha o app baixado no pc, mas não consigo acessar e abre esse pop-up
bn.BUILD_KEY: Dropbox bn.VERSION: 210.4.4854 bn.constants.WINDOWS_SHELL_EXT_VERSION: 76 bn.is_frozen: True machine_id: 29608dec-b850-4228-8459-53dd0e2b08c1 pid: 10348 cwd: 'C:\\Program Files (x86)\\Dropbox\\Client' real_path='C:\\Program Files (x86)\\Dropbox\\Client' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 HOME: None appdata: 'C:\\Users\\marco\\AppData\\Local\\Dropbox\\instance1' real_path='C:\\Users\\marco\\AppData\\Local\\Dropbox\\instance1' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 dropbox_path: None not found parent not found sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe' real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe' mode=0o100777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\210.4.4854\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' real_path='C:\\Program Files (x86)\\Dropbox\\Client\\210.4.4854\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' not found parent not found TMP: C:\Users\marco\AppData\Local\Temp TEMP: C:\Users\marco\AppData\Local\Temp tempdir: 'C:\\Users\\marco\\AppData\\Local\\Temp' real_path='C:\\Users\\marco\\AppData\\Local\\Temp' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 Traceback (most recent call last): File "desktop/dropbox/sqlite3_helpers.py", line 311, in execute sqlite3.OperationalError: disk I/O error During handling of the above exception, another exception occurred: Traceback (most recent call last): File "desktop/dropbox/client/databases.py", line 339, in load_dropbox_config File "desktop/dropbox/client/configuration/context_aware_config_dict.py", line 27, in __init__ File "desktop/dropbox/client/config.py", line 204, in __init__ File "desktop/dropbox/client/config.py", line 86, in create_tables File "desktop/dropbox/sqlite3_helpers.py", line 340, in execute File "desktop/dropbox/sqlite3_helpers.py", line 281, in _raise_better_operational_exception File "desktop/pip/six/six-cpython-38/lib\six.py", line 695, in reraise File "desktop/dropbox/sqlite3_helpers.py", line 311, in execute dropbox.sqlite3_exceptions.DiskIOError During handling of the above exception, another exception occurred: Traceback (most recent call last): File "desktop/dropbox/sqlite3_helpers.py", line 311, in execute sqlite3.OperationalError: disk I/O error During handling of the above exception, another exception occurred: Traceback (most recent call last): File "desktop/dropbox/client/main.py", line 8500, in main_startup File "desktop/dropbox/client/main.py", line 2880, in initialize File "desktop/dropbox/client/configuration/local_configuration.py", line 201, in load_config File "desktop/dropbox/client/databases.py", line 362, in load_dropbox_config File "desktop/dropbox/client/configuration/context_aware_config_dict.py", line 27, in __init__ File "desktop/dropbox/client/config.py", line 204, in __init__ File "desktop/dropbox/client/config.py", line 86, in create_tables File "desktop/dropbox/sqlite3_helpers.py", line 340, in execute File "desktop/dropbox/sqlite3_helpers.py", line 281, in _raise_better_operational_exception File "desktop/pip/six/six-cpython-38/lib\six.py", line 695, in reraise File "desktop/dropbox/sqlite3_helpers.py", line 311, in execute dropbox.sqlite3_exceptions.DiskIOError
- SantiagoDBXDropbox Staff
Óla Marcos Teled ,
Sentimos muito que você esteja com problema.
O Dropbox está relatando um erro operacional de entrada e saída de disco, o que significa que nosso aplicativo não está conseguindo ler o disco rígido do computador. Esse erro geralmente indica um problema subjacente de hardware.
Recomendo que um profissional faça backup do disco rígido e confira o hardware. Você pode aprender a verificar erros de disco rígido aqui: Windows , Mac , Linux
Observação: a verificação de todo o disco rígido pode demorar muito.
Atenciosamente,
Santiago
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