You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Brocas
3 months agoNew member | Level 2
No ha sido posible iniciar Dropbox - Windows
Buenas tardes no he podido inciar seccion en Windos este es el error:
bn.BUILD_KEY: Dropbox bn.VERSION: 210.4.4854 bn.constants.WINDOWS_SHELL_EXT_VERSION: 76 bn.is_frozen: True machine_id: e4ddc90d-9dfa-4212-9b3d-ed3c59019d7e pid: 24864 cwd: 'C:\\Program Files (x86)\\Dropbox\\Client' real_path='C:\\Program Files (x86)\\Dropbox\\Client' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 HOME: None appdata: 'C:\\Users\\juanc\\AppData\\Local\\Dropbox\\instance1' real_path='C:\\Users\\juanc\\AppData\\Local\\Dropbox\\instance1' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 dropbox_path: 'D:\\Documentos\\Colombian Tools Dropbox' real_path='D:\\Documentos\\Colombian Tools Dropbox' mode=0o40555 uid=0 gid=0 parent mode=0o40555 uid=0 gid=0 sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe' real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe' mode=0o100777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\210.4.4854\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' real_path='C:\\Program Files (x86)\\Dropbox\\Client\\210.4.4854\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' not found parent not found TMP: C:\Users\juanc\AppData\Local\Temp TEMP: C:\Users\juanc\AppData\Local\Temp tempdir: 'C:\\Users\\juanc\\AppData\\Local\\Temp' real_path='C:\\Users\\juanc\\AppData\\Local\\Temp' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 Traceback (most recent call last): File "desktop/dropbox/fs_api/lifecycle.py", line 235, in client File "desktop/dropbox/fs_api/lifecycle.py", line 283, in _create_thin_client File "desktop/dropbox/fs_api/fs_api_adapter.py", line 50, in __init__ File "desktop\extensions\fs_api\fs_api_python.pyx", line 63, in fs_api_python.FsApiServer.__cinit__ fs_api_python.FsApiError: "Initializing fs api |>> Initializing application filesystem |>> Attempting to create ephemeral files directory for ApplicationFilesystem |>> Error making tempdir |>> NtCreateFile syscall: mkdirat_helper |>> File corrupt or os encountered hardware error (0xc0000102)" The above exception was the direct cause of the following exception: Traceback (most recent call last): File "desktop/dropbox/client/main.py", line 949, in wrapper File "desktop/dropbox/client/main.py", line 7130, in finish_dropbox_boot File "desktop/dropbox/client/message_queue.py", line 306, in _wrapped File "desktop/dropbox/client/main.py", line 6577, in _init_components_for_account File "desktop/dropbox/client/main.py", line 6498, in create_sync_engine File "desktop/dropbox/sync_engine_boundary/factory.py", line 212, in make_sync_engine File "desktop/dropbox/sync_engine/nucleus/classic_client/sync_engine.py", line 243, in __init__ File "desktop/dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.py", line 294, in __init__ File "desktop/dropbox/sync_engine/nucleus/classic_client/modern_client/base.py", line 242, in __init__ File "../win32_x86_64_dropbox_virtual_env/python38/Lib/functools.py", line 967, in __get__ File "desktop/dropbox/fs_api/lifecycle.py", line 259, in client dropbox.fs_api.lifecycle.FsApiClientCreationException: "Initializing fs api |>> Initializing application filesystem |>> Attempting to create ephemeral files directory for ApplicationFilesystem |>> Error making tempdir |>> NtCreateFile syscall: mkdirat_helper |>> File corrupt or os encountered hardware error (0xc0000102)"
- FernandoDropbox StaffHola, Brocas:¡Bienvenida a la Comunidad de Dropbox!En estos casos, dado que necesitamos más detalles e información privada te recomiendo contactar con el equipo de asistencia de Dropbox para que puedan ayudarte.Ten en cuenta, que las opciones de asistencia técnica dependen del tipo de cuenta que tengas (Basic, Plus, Professional o Business).¡Espero que esta información te sea de utilidad!
About Haz una pregunta
Busca respuestas en las conversaciones iniciadas por otros usuarios. Si no encuentras la respuesta que necesitas, haz una nueva pregunta.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!