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New member | Level 2

7 months ago

Solved

Cambie mi cuenta de correo y ahora no encuentro mis archivos guardados

Hola tengo un problema, realice un cambio de correo electrónico personal asociado a mi cuenta de Dropbox, el cambio se realizó con exito pero ahora no encuentro ninguno de mis archivos guardados anteriormente. ¿Cómo puedo recuperarlos?

*como información extra, los documentos no puedo verlos en la verción en linea de Dropbox pero si puedo verlos en la carpeta de Dropbox de mi PC por ahora.

Archivos y carpetas

Cuentas y facturación

Restaurar

AliciaDBX
2 years ago
Hola, ferjimrin:

¡Bienvenida a la Comunidad de Dropbox!

Ante todo, disculpa por tardar en contestar tu Post.

Estaremos encantados de analizar tu solicitud, pero para ello necesitaremos acceso a cierta información de tu cuenta de Dropbox. Por esta razón, te he enviado un email a la dirección de correo electrónico asociada con tu perfil en el foro.

Por favor, revisa tu bandeja de entrada para leer mi último mensaje.

¡Gracias!

10 Replies

SantiagoDBX
Dropbox Staff
7 months ago
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Hola Evpersal

Gracias por tu post y lamento mucho el inconveniente con tus archivos.

Cambiar un correo electrónico de una cuenta no hace que se eliminen los archivos almacenados en ella. ¿Puede ser que hayas creado la cuenta desde cero? , ¿es posible que tu cuenta siga activa con el correo anterior? .

Bien, en estos casos, dado que necesitamos más detalles e información privada te recomiendo contactar con el equipo de asistencia de Dropbox para que puedan ayudarte(accede al enlace desde una ventana del navegador en la que no tengas iniciada sesión con una cuenta de Dropbox).

Ten en cuenta, que las opciones de asistencia técnica dependen del tipo de cuenta que tengas (Basic, Plus, Professional o Business).

¡Espero que esta información te sea de utilidad!
- Evpersal
  New member | Level 2
  7 months ago
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  Muchas gracias por la respuesta, efectivamente mis archivos se asociaron a otra cuenta, ya pude visualizarlos, muchas gracias nuevamente.
  - SantiagoDBX
    Dropbox Staff
    7 months ago
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    Hola Evpersal
    
    Me alegra saber que has encontrado estos archivos. No dudes en dejarnos más consultas cuando lo necesites.
- emeterio35
  New member | Level 1
  2 months ago
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  Hola SantiagoDBX , buenos días. Me encuentro en una situación parecida a la descrita más arriba. Tengo una cuenta de Dropbox que utilizaba de tanto en tanto para compartir fotos de mis viajes. Estaba ligada la cuenta de correo de mi trabajo. Hace un tiempo k me jubilé y la cuenta la desactivó la empresa.
  Ahora que me gustaría ingresar de nuevo no lo consigo porque envía el código de activación a ese email que ya no existe y lógicamente no puedo consultar.
  Serías tan amable de decirme qué puedo hacer?
  Gracias por adelantado.
  - Baster
    New member | Level 1
    2 months ago
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    A mi me pasa lo mismo. El email de la empresa está desactivado y solo conservo el número de móvil de empresa -que ahora lo tiene la persona que me sustituyó en el trabajo-. Me gustaría recuperar los archivos de esta cuenta. Muchas gracias.
SantiagoDBX
Dropbox Staff
2 months ago
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Hola, :

¡Bienvenid@s a la Comunidad de Dropbox!

En estos casos, dado que necesitamos más detalles e información privada te recomiendo contactar con el equipo de asistencia de Dropbox para que puedan ayudarte(accede al enlace desde una ventana del navegador en la que no tengas iniciada sesión con una cuenta de Dropbox).

No importa que no tengas acceso a la dirección de correo electrónico asociada a la cuenta de Dropbox a la cual no puedes acceder, puedes crear el número de ticket igualmente para que te ayudemos.

Ten en cuenta, que las opciones de asistencia técnica dependen del tipo de cuenta que tengas (Basic, Plus, Professional o Business).

¡Espero que esta información te sea de utilidad!

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*como información extra, los documentos no puedo verlos en la verción en linea de Dropbox pero si puedo verlos en la carpeta de Dropbox de mi PC por ahora.

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*como información extra, los documentos no puedo verlos en la verción en linea de Dropbox pero si puedo verlos en la carpeta de Dropbox de mi PC por ahora.

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Cambie mi cuenta de correo y ahora no encuentro mis archivos guardados","moderationData":{"__ref":"ModerationData:moderation_data:793858"},"body":"

Hola Evpersal

Gracias por tu post y lamento mucho el inconveniente con tus archivos.

Cambiar un correo electrónico de una cuenta no hace que se eliminen los archivos almacenados en ella. ¿Puede ser que hayas creado la cuenta desde cero? , ¿es posible que tu cuenta siga activa con el correo anterior? .

Bien, en estos casos, dado que necesitamos más detalles e información privada te recomiendo contactar con el equipo de asistencia de Dropbox para que puedan ayudarte(accede al enlace desde una ventana del navegador en la que no tengas iniciada sesión con una cuenta de Dropbox).

Ten en cuenta, que las opciones de asistencia técnica dependen del tipo de cuenta que tengas (Basic, Plus, Professional o Business).

¡Espero que esta información te sea de utilidad!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"228","kudosSumWeight":1,"postTime":"2024-09-10T11:04:38.638-07:00","lastPublishTime":"2024-09-10T11:04:38.638-07:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":885},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:104007A/category:Spanish/community:mxpez29397board:104001000/message:793559/message:793858","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDc5NDQxMiw3OTQ0MTI","node":{"__ref":"ForumReplyMessage:message:794412"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDc5NDQxMiw4MjIxOTE","node":{"__ref":"ForumReplyMessage:message:822191"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"3417","rawBody":"

Hola

Gracias por tu post y lamento mucho el inconveniente con tus archivos.

Ten en cuenta, que las opciones de asistencia técnica dependen del tipo de cuenta que tengas (Basic, Plus, Professional o Business).

¡Espero que esta información te sea de utilidad!

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:793858_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"228","videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:794412":{"__typename":"ModerationData","id":"moderation_data:794412","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:794412":{"__typename":"ForumReplyMessage","uid":794412,"id":"message:794412","revisionNum":1,"author":{"__ref":"User:user:1870626"},"readOnly":false,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:104001000"},"parent":{"__ref":"AcceptedSolutionMessage:message:793858"},"conversation":{"__ref":"Conversation:conversation:793559"},"subject":"Re: Cambie mi cuenta de correo y ahora no encuentro mis archivos guardados","moderationData":{"__ref":"ModerationData:moderation_data:794412"},"body":"Muchas gracias por la respuesta, efectivamente mis archivos se asociaron a otra cuenta, ya pude visualizarlos, muchas gracias nuevamente.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"137","kudosSumWeight":0,"postTime":"2024-09-12T20:28:25.297-07:00","lastPublishTime":"2024-09-12T20:28:25.297-07:00","metrics":{"__typename":"MessageMetrics","views":893},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:104007A/category:Spanish/community:mxpez29397board:104001000/message:793559/message:794412","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDc5NTMwOCw3OTUzMDg","node":{"__ref":"ForumReplyMessage:message:795308"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"137","rawBody":"Muchas gracias por la respuesta, efectivamente mis archivos se asociaron a otra cuenta, ya pude visualizarlos, muchas gracias nuevamente.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:794412_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:795308":{"__typename":"ModerationData","id":"moderation_data:795308","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:795308":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1361554"},"id":"message:795308","revisionNum":1,"uid":795308,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:104001000"},"parent":{"__ref":"ForumReplyMessage:message:794412"},"conversation":{"__ref":"Conversation:conversation:793559"},"subject":"Re: Cambie mi cuenta de correo y ahora no encuentro mis archivos guardados","moderationData":{"__ref":"ModerationData:moderation_data:795308"},"body":"

Hola Evpersal

Me alegra saber que has encontrado estos archivos. No dudes en dejarnos más consultas cuando lo necesites.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"150","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-09-17T12:44:19.670-07:00","lastPublishTime":"2024-09-17T12:44:19.670-07:00","metrics":{"__typename":"MessageMetrics","views":829},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:104007A/category:Spanish/community:mxpez29397board:104001000/message:793559/message:795308","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"355","rawBody":"

Hola

Me alegra saber que has encontrado estos archivos. No dudes en dejarnos más consultas cuando lo necesites.

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:795308_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Rank:rank:48":{"__typename":"Rank","id":"rank:48","position":31,"name":"New member | Level 1","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1902659":{"__typename":"User","id":"user:1902659","uid":1902659,"login":"emeterio35","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-02-13T10:28:48.094-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-7.svg?time=0"},"rank":{"__ref":"Rank:rank:48"},"entityType":"USER","eventPath":"community:mxpez29397/user:1902659"},"ModerationData:moderation_data:822191":{"__typename":"ModerationData","id":"moderation_data:822191","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:1902761":{"__typename":"User","id":"user:1902761","uid":1902761,"login":"Baster","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-02-14T02:20:12.482-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:48"},"entityType":"USER","eventPath":"community:mxpez29397/user:1902761"},"ForumReplyMessage:message:822191":{"__typename":"ForumReplyMessage","uid":822191,"id":"message:822191","revisionNum":1,"author":{"__ref":"User:user:1902659"},"readOnly":false,"repliesCount":5,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:104001000"},"parent":{"__ref":"AcceptedSolutionMessage:message:793858"},"conversation":{"__ref":"Conversation:conversation:793559"},"subject":"Re: Cambie mi cuenta de correo y ahora no encuentro mis archivos guardados","moderationData":{"__ref":"ModerationData:moderation_data:822191"},"body":"

Hola SantiagoDBX , buenos días. Me encuentro en una situación parecida a la descrita más arriba. Tengo una cuenta de Dropbox que utilizaba de tanto en tanto para compartir fotos de mis viajes. Estaba ligada la cuenta de correo de mi trabajo. Hace un tiempo k me jubilé y la cuenta la desactivó la empresa.

Ahora que me gustaría ingresar de nuevo no lo consigo porque envía el código de activación a ese email que ya no existe y lógicamente no puedo consultar.

Serías tan amable de decirme qué puedo hacer?

Gracias por adelantado.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2025-02-13T10:34:39.225-08:00","lastPublishTime":"2025-02-13T10:34:39.225-08:00","metrics":{"__typename":"MessageMetrics","views":51},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:104007A/category:Spanish/community:mxpez29397board:104001000/message:793559/message:822191","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDgyMjM0Niw4MjIzNDY","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDgyMjM0Niw4MjIzNDY","node":{"__ref":"ForumReplyMessage:message:822346"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"752","rawBody":"

Hola , buenos días. Me encuentro en una situación parecida a la descrita más arriba. Tengo una cuenta de Dropbox que utilizaba de tanto en tanto para compartir fotos de mis viajes. Estaba ligada la cuenta de correo de mi trabajo. Hace un tiempo k me jubilé y la cuenta la desactivó la empresa.

Ahora que me gustaría ingresar de nuevo no lo consigo porque envía el código de activación a ese email que ya no existe y lógicamente no puedo consultar.

Serías tan amable de decirme qué puedo hacer?

Gracias por adelantado.

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:822191_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:822346":{"__typename":"ModerationData","id":"moderation_data:822346","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:822346":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1902761"},"id":"message:822346","revisionNum":1,"uid":822346,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:104001000"},"parent":{"__ref":"ForumReplyMessage:message:822191"},"conversation":{"__ref":"Conversation:conversation:793559"},"subject":"Re: Cambie mi cuenta de correo y ahora no encuentro mis archivos guardados","moderationData":{"__ref":"ModerationData:moderation_data:822346"},"body":"

A mi me pasa lo mismo. El email de la empresa está desactivado y solo conservo el número de móvil de empresa -que ahora lo tiene la persona que me sustituyó en el trabajo-. Me gustaría recuperar los archivos de esta cuenta. Muchas gracias.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2025-02-14T06:50:17.229-08:00","lastPublishTime":"2025-02-14T06:50:17.229-08:00","metrics":{"__typename":"MessageMetrics","views":40},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:104007A/category:Spanish/community:mxpez29397board:104001000/message:793559/message:822346","customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"246","rawBody":"

Hola, :

¡Bienvenid@s a la Comunidad de Dropbox!

En estos casos, dado que necesitamos más detalles e información privada te recomiendo contactar con el equipo de asistencia de Dropbox para que puedan ayudarte(accede al enlace desde una ventana del navegador en la que no tengas iniciada sesión con una cuenta de Dropbox).

No importa que no tengas acceso a la dirección de correo electrónico asociada a la cuenta de Dropbox a la cual no puedes acceder, puedes crear el número de ticket igualmente para que te ayudemos.

Ten en cuenta, que las opciones de asistencia técnica dependen del tipo de cuenta que tengas (Basic, Plus, Professional o Business).

¡Espero que esta información te sea de utilidad!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2025-02-14T08:43:18.497-08:00","lastPublishTime":"2025-02-14T08:43:18.497-08:00","metrics":{"__typename":"MessageMetrics","views":32},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:104007A/category:Spanish/community:mxpez29397board:104001000/message:793559/message:822366","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"1131","rawBody":"

Hola, :

¡Bienvenid@s a la Comunidad de Dropbox!

No importa que no tengas acceso a la dirección de correo electrónico asociada a la cuenta de Dropbox a la cual no puedes acceder, puedes crear el número de ticket igualmente para que te ayudemos.

Ten en cuenta, que las opciones de asistencia técnica dependen del tipo de cuenta que tengas (Basic, Plus, Professional o Business).

¡Espero que esta información te sea de utilidad!

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:822366_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"QueryVariables:MessageSolutions":{"__typename":"QueryVariables","id":"MessageSolutions","value":{"first":10,"constraints":{"topicId":{"eq":"message:793559"},"solution":{"eq":true}},"sorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":false,"useBody":true,"useKudosCount":false,"useTimeToRead":false,"useMedia":true,"useRepliesCount":false,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":true,"useTags":false,"useUserHoverCard":false,"useNodeHoverCard":false,"usePreviewSubjectModal":false,"useMessageStatus":false}},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1743510236270":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1743510236270","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-components/customComponent/CustomComponent-1743510236270":{"__typename":"CachedAsset","id":"text:en_US-components/customComponent/CustomComponent-1743510236270","value":{"errorMessage":"Error rendering component id: {customComponentId}","bannerTitle":"Video provider requires cookies to play the video. 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