Dropbox Smart Sync Icons Missing on Windows 10 - SOLVED

Hi Walter,

As long as others can find it, it's all good.  I had added it in the Installation section since my problem started as soon as the new version came out, which had "deprecated" the Windows APP, and instead implemented the "Context Menu" options.

Now, here is the part I don't understand, and hopefully Dropbox Development will take up.   

I completely uninstalled Dropbox, and used all the options that Dropbox support had provided me, including Command Line commands for clearing registry entries, for flagging "ownership" of all Dropbox directories and files, etc.  Even used two (2) registry cleaners, Auslogics Registry Cleaner 9 and Advanced System Care 15 Pro.  And also used the Windows repair utilities to restore health and check system files.  Below are all the steps I followed.

1.  Completely Uninstalled Dropbox using “IObit Uninstaller 11.3 Pro”. 

2.  Cleaned the registry with “Auslogics Registry Cleaner 9” .

3.  Cleaned the registry and file system with “Advanced System Care 15 Pro”.  

4.  MANUALLY searched for and Deleted any “Dropbox” or “DropboxUpdate” entries I found.

5.  Searched for and deleted any Dropbox leftovers in:

             %APPDATA%

            %PROGRAMFILES%

            %PROGRAMFILES(x86)%

6.  Opened a Command Prompt as Administrator, and used the following commands:

            Dism.exe /Online /Cleanup-Image /Restorehealth

            SFC /SCANNOW

7.  Rebooted my laptop.

8.  After all this, I re-downloaded the Dropbox Installer from https://www.dropbox.com/downloading

9.  Double-Clicked on DropboxInstaller.exe

10.  Clicked “Yes” to the UAC message to allow changes to the operating system.

11.  Answered the Dropbox installer setup wizard prompts.

12. Re-Booted the laptop.

I did all of these, in different orders MULTIPLE times.  And yet, even with all of this, the “ContextMenuHandler Class” continued marked as “Disabled”.

Now Walter, what I would really like to know is;

a.  What could possibly have caused the “ContextMenuHandler Class” to be marked as “Disabled” in the first place.

b.  Why would that entire process I ran through, MULTIPLE times, NOT have corrected this?

c.  What can Dropbox development or installer build teams do to prevent this in the future?

Thanks,

Jacob