We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Yaniv_a's avatar
Yaniv_a
Explorer | Level 3
5 months ago

Why is Google blocking Dropbox when trying to open an Excel file?

Access blocked: Dropbox’s request does not comply with Google’s policies ****@gmail.com Dropbox’s request does not comply with Google’s ”Use secure browsers” policy. If this app has a website, yo...
Error Messages
Microsoft Office
Permissions
Security
Web
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hey @Brangus2001. Are you trying to sign in to the Excel app with the same email address you’ve used for your Dropbox account? 

 

Have you also been in touch with Microsoft support, as per their post here?

 

Feel free to try this suggestion too in the meantime, and let me know if it works for you.

Pete18's avatar
Pete18
New member | Level 2
3 months ago
People not reading the OP properly - the issue is with the App not complying with Google's ' Use secure browsers' policy. Is there a workaround for this without going to a browser or an update to App planned?

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!