You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I can't upgrade via the Google Play store.
I just wasted 45 mins online with an agent. Tried to upgrade my account. After all that you can't upgrade your account via DROPBOX sales agent because I signed up via via Google play store. So wen...
Hey Raph, I was having the same issue upgrading through the play store. Initially no option available. But I literally just upgraded through the app. I had the plus plan and wanted the professional/essentias. I was in the process of sharing a folder with a friend and when I attempted to edit some of the sharing options is when the option to upgrade for more options pooped up. So to keep it simple follow these steps:
Find file/folder > Click Share > Click modify settings under Link for editing/viewing > Click any option listed to attempt to modify settings i.e. "Allow downloads" > Upgrade option to pop-up. Your welcome in advance 😉.
Find file/folder > Click Share > Click modify settings under Link for editing/viewing > Click any option listed to attempt to modify settings i.e. "Allow downloads" > Upgrade option to pop-up. Your welcome in advance 😉.
I am also unable to upgrade. Purchased through google, but cannot update to professional. The previous fix no longer works.. Crazy they make it so difficult.
- Hi sahrens1, not sure if you saw my comment on how to do it but if that don't work anymore, you are probably better off just canceling your current subscription and renewing/upgrading via the web because in the future if you want to downgrade, I found no option to via Google playstore/app when I needed to downgrade and wound up having to do it this way anyway. Your files won't be deleted so don't worry about losing anything.
