You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Jaysonnn
6 months agoExplorer | Level 3
Unable to receive security codes or password reset requests from Dropbox
Hi,
I'm not receiving security codes or password reset requests from Dropbox and am therefore unable to login.
- JaysonnnExplorer | Level 3Hi,
No, no luck with checking spam/junk mails. I wasn’t even able to log into the forums to post my question, had to create another account. Not sure what’s happening. I’ve added the noreply Dropbox email to my contacts within my email and a number of other troubleshooting options but still not receiving the verification code- NancyDropbox Staff
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!