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Forum Discussion

recrucial's avatar
recrucial
Helpful | Level 6
3 years ago

Unable to login S Mode

Able to login ok via web but when opening in S Mode app cannot login due to reCAPTCHA, you enter username/password fine, then reCAPTCHA comes up, complete that as required but then after clicking ver...
Account Access
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Error Messages
  • Capital House's avatar
    Capital House
    3 years ago

    I noticed the app was just updated, so I tried again.

    I can now login successfully just with email and password and no reCAPTCHA window, blank or otherwise appears.

    Thanks

jash1a's avatar
jash1a
New member | Level 2

reCAPTCHA cycles continuously - no ability to login to "S" mode

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi jash1a, thanks for posting on the forum. 

 

Can you please open a ticket via this link, and send me your ticket number?

  • ilCarra's avatar
    ilCarra
    Explorer | Level 3
    3 years ago

    Hi @Nancy.

    This is my ticket number: 

    Ticket #18945756: TEAMS: Loop Captcha

    I don't know how send you private message.

    Thanks

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