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Forum Discussion
Unable to invite family members via email for Family Plan
Hi, I just changed my subscription to the Family Plan. I have invited family members by email through the Settings/Family tab under my account but no one in my family is getting the invitation using this option? I tried using the link for one of my family members and that worked fine but I can only use that option once. Please help
- Megan
Dropbox Staff
Hi cardan, thanks for bringing this to our attention.
Could you try clearing your browser's cache and/or another browser and then try to re-send the invites?
Are they currently a member of another Family plan, or a Dropbox Business team?
Also, keep in mind that you can copy and send a link invite any time, but you can’t re-send an email invite, you'd need to create a new invite or send a link invite instead.
Keep me posted!
