You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
soco1
3 months agoNew member | Level 2
Trying to unlink some devices, but their names don't match.
Hi I'm trying to delink one device so that I can add another. But when I go into see my devices, none of the devices listed show any of the devices I use--the names are totally different. Where can ...
Rich
Super User II
soco1 wrote:
But when I go into see my devices, none of the devices listed show any of the devices I use--the names are totally different.
For computers, Dropbox uses the name of the computer at the time it was linked to the account. If the computer name changes, Dropbox isn't updated.
If the operating systems are different on your devices, hover over the information icon in the Most recent activity column and it will show you what the OS is for that particular device.
soco1
3 months agoNew member | Level 2
Thanks for the quick reply, Rich! I guess my computer names must have changed. I'm running windows 10 on all the devices, so that trick won't work. Is my only other option just to uninstall and de-link my devices one at a time, and then re-install?
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!