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Forum Discussion
WhyUDoDis
11 months agoNew member | Level 2
Sync errors from non-dropbox sync location, potential intellectual property issue?
After the update that prevents syncing files and folders with special characters, I am now seeing 100 sync errors. All of them are located in my C:\Users\{my user}\AppData\ directory. These all come ...
Walter
11 months agoDropbox Staff
Hi there WhyUDoDis - thanks for flagging this with us.
Could you please send us a screenshot of the app's exact status and version as shown in your system tray at the moment so that we can have a visual too?
Thanks so much!
- WhyUDoDis11 months agoNew member | Level 2
I can't now. I looked at the notification again this morning and clicked "close", just being curious as to whether it would return immediately or wait for the latest changes. It looks like it hasn't returned at all. I don't understand why.
Is it possible that the notification message is generated from an old copy of the GitHub app settings in my Dropbox folder, but the notification links to the AppData directory by default when it presents the message? I didn't see a full path to the specific files, only the containing directory or file name are displayed, just like any other sync issue.
I realize I'm theory crafting the behavior but in absence of more detail, maybe that gives engineering a place to look and assumes the simplest reason for the oddity. Maybe QA can try backing up the GitHub app settings and produce the same result. If that's the case, then this is entirely from having files with characters in file names and directories that are no longer supported by Dropbox.
I'll just mark it as closed.
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