We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

Megy86's avatar
Megy86
New member | Level 2
2 years ago

Suspicious email about a charge?

I received this email today and don’t know what to make of it. I definitely didn’t buy what is in the invoice. The email this came from is non-reply@dropbox.com. It has the drop box logo and at the b...
Account Access
Security
  • BenDBX's avatar
    BenDBX
    2 years ago

    Hi dmccandless Megy86 and Kennymb5384 

     

    Thanks for reporting this. If you could forward these emails to abuse@dropbox.com we will be able to look into this matter in further detail.

     

    Regards,

    Ben

Tiffany08's avatar
Tiffany08
Explorer | Level 4
I also received one. And the email I got it from wasn't registered. Because I used that same address to create a new account.
nicklato12's avatar
nicklato12
Helpful | Level 5
2 years ago
Possibly a glitch or spam? Yahoo verified the sender of the email so I’m super confused

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!