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Forum Discussion
Received unrequested 6-digit verification code on my phone
Hi, so I was recently hacked (someone gaine access to all of my (unique) passwords) which I changed from a secure device promptly after. A couple of hours ago I received 6-digit verification code...
The security code can be triggered by different events, so it could have been things other than a valid email and password combination.
To be certain for your own security, however, I'd recommend resetting thee Dropbox password.
Not received 6 digit security code
- Megan
Dropbox Staff
Hey Ajay796, thanks for posting here today!
Do you have access to the email address linked to the Dropbox account you're trying to access?
If so, could you try adding no-reply@dropbox.com to your inbox in order to see if you can receive the email when attempting to sign in again?
Let me know more, and we'll take it from there!
