You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Lazman1140's avatar
Lazman1140
New member | Level 2
2 years ago

Logged into my account and all my files are missing

I've had a drop box subscription for a few years and at renewal, December 1st, 2022, I upgraded to DropBox Plus. Last week I had a blue-screen issue on my Desktop and took it to a repairman. He saved...
Account Access
Dropbox Plus
File access
ON4237-67's avatar
ON4237-67
New member | Level 2

Wow! I do not think I asked to create a new account, but you nailed it. I tried my other email and found all the pictures (and a warning that the account is nearly full) in that account. Thank you for your insight and time! You have no idea what a relief this is. Thumbs UP!! 

ON4237-67's avatar
ON4237-67
New member | Level 2
3 months ago

I wish I could go back and Thumb Up your responses or give you credit of some kind. I don't know how to do that. The thumb ups are not active (grayed out).

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!