You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

ShaqCoulter's avatar
ShaqCoulter
New member | Level 2
5 months ago

I tried to log in to my Business account with Google and it created a new one.

Hi there,   Longtime Dropbox user. It seems that my Dropbox Business account, alongside my standard way of logging in (through Google) has been completely removed from Dropbox, and I now have a b...
Account Access
dropbox business
Security
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hi ShaqCoulter, and welcome aboard our Community. 

 

Is it possible you set up a new Dropbox account under a different email address, while trying to sign in with Google? 

 

In any case, I can see you were able to reach our support team and one of our agents is handling your request. Please keep replying back to them and they’ll look into this further. 

 

For anything else, I’ll be right here.

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