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Forum Discussion

Chika16's avatar
Chika16
Explorer | Level 4
2 months ago

I didn't receive my one-time verification email to my Yahoo email

I didn’t received any one time password to my yahoo email, i already try to add no-reply@dropbox.com and nothing happened, causing failed to log in to my dropbox account
Account Access
emails
Security
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hi Chika16, thanks for bringing this to our attention.

 

Could you check your spam/junk folder in case the email went there directly?

 

This will help me to assist further!

  • Chika16's avatar
    Chika16
    Explorer | Level 4
    2 months ago
    Hi

    Yes my spam / any kind of folder is empty..

    Actually it happens to my 3 drop box account causing failed to log in..

    What should i do to get to log in to my dropbox account?
    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      Are your other email addresses also with Yahoo, or another email provider?

      • Chika16's avatar
        Chika16
        Explorer | Level 4
        2 months ago
        Yes,

        It all yahoo mail..

        Any suggestion to login to my dropbox?

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