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Chika16's avatar
Chika16
Explorer | Level 4
15 days ago

I didn't receive my one-time verification email to my Yahoo email

I didn’t received any one time password to my yahoo email, i already try to add no-reply@dropbox.com and nothing happened, causing failed to log in to my dropbox account
Account Access
emails
Security
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
15 days ago

Hi Chika16, thanks for bringing this to our attention.

 

Could you check your spam/junk folder in case the email went there directly?

 

This will help me to assist further!

  • Chika16's avatar
    Chika16
    Explorer | Level 4
    15 days ago
    Hi

    Yes my spam / any kind of folder is empty..

    Actually it happens to my 3 drop box account causing failed to log in..

    What should i do to get to log in to my dropbox account?
    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      15 days ago

      Are your other email addresses also with Yahoo, or another email provider?

      • Chika16's avatar
        Chika16
        Explorer | Level 4
        15 days ago
        Yes,

        It all yahoo mail..

        Any suggestion to login to my dropbox?

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