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Forum Discussion
Can't access email to get 6-digit code
I can login successfully, but needs me to check 6-digit code in email.
Before immigration, login dropbox never needs me to check 6-digit code in email.
After immigration, it needs me to chec...
Cannot believe there are 40 pages of similar issues! I just ran into the same issue. We set up DropBox back when our email ended with 'sbcglobal.net'. We opened a gmail account like the rest of the world and got locked out of the sbc account. No tech support could ever help us back in. I tried again today with yahoo support and they can't access the email any longer. That was back in the day before 2 step security.
Dropbox...please, please, please take back the 6 digit security code for the countless people locked out of cherished pictures. At least grandfather us in. I know I never signed up for 2 step verification. Give people the choice! The pictures we cannot recover are our daughter in her orphanage. They are priceless!
- Walter
Dropbox Staff
Hey Galbagang - sorry to hear about this.
Did you try getting in contact with our support team for further assistance as Rich suggested?
similar issue here: email account was disabled so I couldn't receive the 6-digit code. I have the correct account name and password, plz help me login.
- Mark
Super User II
terrychu wrote:
similar issue here: email account was disabled so I couldn't receive the 6-digit code. I have the correct account name and password, plz help me login.
You need to follow the advice already given and attempt to contact support via methods said. Note that it is unlikely you will be able to do so.
