You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Cannot log into Dropbox account
I tried to log into my account , but cannot log in, there is an error message as below :
Can you please help me solve that problem ?
Two-step verification text message couldn't be sent. ...
I already asked the dropbox team support for this issue. Thanks
Hi,
Hope you have a good day!
Whenever I try to log into my account, it shows as below even though I have never changed my phone number or anything.
Two-step verification text message couldn't be sent. <a href="/help/364">Help</a>
Please kindly help and show me to resolve it.
Thank you!
The same problem to me. I already sent email to dropbox team support. Let see how they solve this problem
- So frustrating and It feels like it only happens in Vietnam. Hope they can support us and looking for good new soon. Thank you!
- Nancy
Dropbox Staff
Hi everyone, I’m sorry to hear you’re having this issue.
Quangkhai, have you received a ticket number from our support team? If yes, please send it over to me.
biwaien123, can you let me know from which platform are you trying to sign in to your Dropbox account, when receiving this error? Is it on www.dropbox.com or are you trying to link a new mobile/desktop device?
Can you please switch browsers and let me know if you still see the same error?
Thanks
Mod note: This thread has been closed due to inactivity. If you're experiencing the same issue, please check out this thread.
