You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

rthompson1's avatar
rthompson1
New member | Level 2
2 years ago

Possible Phishing Scam using Dropbox

Received this email which is suspect as I already have the desktop app downloaded.

Tried to submit to Customer Service but the ChatBot did not understand.

Just wanted to warn folks if it's not real.

 

 

Security
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey rthompson1, thanks for joining our Community.

     

    The address of the sender of this email is a legit Dropbox email, using one of our official domains.

     

    However, since you're already using our desktop application, you can simply ignore this email.

     

    Let me know if you have any questions.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!