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flavionoschese's avatar
flavionoschese
New member | Level 2
3 years ago

Password expired, but email server doesn't exist anymore

Dear sirs,
I'm old client of Dropbox, under the E-mail [removed]

 

But there is a problem: my password "expired".
I didn't know about "expire" and it is a big problem.
I can't set a new password, as "[removed]" server doesn't exist anymore.
I can't receive an E-mail in [removed] address.


I need to change these address to [removed]
How do I do it?

If someone have a solution, please E-mail me in "[removed]" as the blog will do it in the useless E-mail.

 

[personal information removed per the Community's Guidelines]

  • Hey flavionoschese, I'm afraid I'll have to back up Mark on this one.

     

    But you can see more info on how to change an expired password here, in case you do have a device still connected to your account.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey flavionoschese, I'm afraid I'll have to back up Mark on this one.

     

    But you can see more info on how to change an expired password here, in case you do have a device still connected to your account.

    • flavionoschese's avatar
      flavionoschese
      New member | Level 2

      Success !!!
      With the instruction of the link, I could change the faulty E-mail.
      Thank you, guys!

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Happy to see that, Flavio, great news!

         

        If you need anything else, let us know.

         

        Have a great day!

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Unless you are already logged in on a device there is no way to recover the account I'm afraid @flavionoschese 

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