You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

drluc2004's avatar
drluc2004
New member | Level 2
9 months ago

Not receiving the 6-digit security code

I'm not receiving the 6-digit code to access my Dropbox on an older Dropbox account. As this is very inconvenient, I need access to files for tonight's session. This is very vital, and any support to...
Account Access
Security
Lilime's avatar
Lilime
Explorer | Level 3
I want to login my dropbox account but i cant login it, been request to sent the link to the registered email but never once received it. Please help me
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hi Lilime, welcome to our Community!

 

Could you try adding no-reply@dropbox.com to your inbox in order to see if you can receive the email when attempting to sign in again?

 

Have you also tried checking the spam/junk folder of the email? 

 

This will help me to assist further!

About Security and Permissions

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