You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Vaughan W's avatar
Vaughan W
Explorer | Level 3
2 years ago

No valid email address - no code

Hi, I have a personal free account, but also worked as a mentor in a school for a few years and created an account to save school files. I recently retired and lost the email address that I used with...
Account Access
Account Settings
Security
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey eacolatse, in that case, I would suggest you open a private browsing window and go to this page.

 

Scroll down and choose the "can't sign in?" option and follow the prompts, to submit your help request to our support team.

 

Once you have your ticket number, please let us know!

  • Vaughan W's avatar
    Vaughan W
    Explorer | Level 3
    2 years ago

    Hi Hannah, the "can't sign in" option is not there on the link you gave.

     

    Regards

    VAUGHAN

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