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emarrie's avatar
emarrie
New member | Level 2
4 months ago

My coworker gave me access to their files, and now I can't locate my content.

I just messed up my Dropbox and I don't know how to fix it. I need all the help I can get! Please!!      My coworker gave me access to some of their files. When I accepted their request, a mess...
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey emarrie, let's see what we can find together about this.

 

It sounds like your coworker invited you to join a Dropbox team, and not a shared folder. Could that be the case there?

 

Provided this is what happened, then you'd need to contact the team's admin, and ask them to convert the account back to a Basic one and remove you from the team.

 

I hope this clarifies!

emarrie's avatar
emarrie
New member | Level 2
4 months ago

Yes! I'm pretty sure this is what happened. I will ask them to remove me. Anyway I can be added to that but then still have my existing account untouched?

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    4 months ago

    Hey emarrie!

     

    Sure thing. Follow this Help Center article to see more about transferring your existing account to a Dropbox team account or to create a new Dropbox account.
     

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