You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Heirloom's avatar
Heirloom
New member | Level 2
3 months ago

My account was disabled for inactivity, even though I've been using it every day.

Hi Community, I have two Dropbox accounts and Dropbox just totally deleted one of them due to "inactivity"  I use it every single day and have had it for 10 years.  I can't find a phone number to c...
Account Access
Security
Helen DBX's avatar
Helen DBX
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hello Heirloom 

Helen from Dropbox here. Thanks for reaching out about this. 
 
To explain the situation and to help you with this issue will require some account-specific info that would be wise not to share publicly. 
 
Could you please email us about this via: http://www.dropbox.com/support 
 
We look forward to assisting you further there. 

Best regards, 
Helen 
The Dropbox Team

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