You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Heirloom's avatar
Heirloom
New member | Level 2
3 months ago

My account was disabled for inactivity, even though I've been using it every day.

Hi Community, I have two Dropbox accounts and Dropbox just totally deleted one of them due to "inactivity"  I use it every single day and have had it for 10 years.  I can't find a phone number to c...
Account Access
Security
Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 months ago

How do you know it was removed for inactivity? That doesn't happen to accounts that are used frequently - it takes 12 months of no use to be removed. 

 

What is the exact error you get when trying to log in

 

Heirloom wrote:

I can't find a phone number to call. 

There is no inbound phone support so please dont call any numbers you find online - they are fake. 

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