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Heirloom's avatar
Heirloom
New member | Level 2
2 months ago

My account was disabled for inactivity, even though I've been using it every day.

Hi Community, I have two Dropbox accounts and Dropbox just totally deleted one of them due to "inactivity"  I use it every single day and have had it for 10 years.  I can't find a phone number to c...
Account Access
Security
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 months ago

How do you know it was removed for inactivity? That doesn't happen to accounts that are used frequently - it takes 12 months of no use to be removed. 

 

What is the exact error you get when trying to log in

 

Heirloom wrote:

I can't find a phone number to call. 

There is no inbound phone support so please dont call any numbers you find online - they are fake. 

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