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Forum Discussion
Max-B
3 months agoNew member | Level 2
Mailbox got HACKED and opened Dropbox account
Hi everyone We have a client of ours got his O364 mailbox hacked . The hacker opened a dropbox account on this mail+2FA. The hacker sends phishing emails . How can we Delete the dropbox account ?...
Mark
3 months agoSuper User II
You'll need to get the person to contact Dropbox direct via www.dropbox.com/support . If they are on a free account make sure they are not logged in - even to the forums and then go to that link. An incognito window works well.
They could also consider looking at https://help.dropbox.com/account-settings/report-abuse
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