You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Brenda12's avatar
Brenda12
New member | Level 2
2 years ago

Login Error 500 Message

Getting this message when I try to login.  Tried both ie and firefox browsers.  Any ideas?   Error (500) Something went wrong. Don't worry, your files are still safe and the Dropbox team has been ...
Error Messages
Web
  • Walter's avatar
    Walter
    2 years ago

    Hey all, thanks for flagging this with us!

     

    As Brenda12 & miladii mentioned, this should be resolved now.

     

    Let us know if anything else comes up! 

MorganD21's avatar
MorganD21
New member | Level 2

Mine is doing the same thing on both my Mac and PC. You are not alone. Anyone have any answers?

Brenda12's avatar
Brenda12
New member | Level 2
2 years ago

I just used the support chat and they indicated that the problem was resolved (and it's now working for me).

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey all, thanks for flagging this with us!

     

    As Brenda12 & miladii mentioned, this should be resolved now.

     

    Let us know if anything else comes up! 

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!