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Forum Discussion
alexholloway
2 years agoNew member | Level 2
Login error 500. ...anyone else?
Error (500)
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I get the same issue if I click on home link, and help link. Status page says there are no problems.
I also got a notification that my account has been downgraded and that I can no longer set files to be online only.
anyone else having similar issues?
Thanks
Hi all
This is a known issue: https://status.dropbox.com/
- kglaw2020New member | Level 2
I cannot log in to our Dropbox. Is tere a live operator here we can call too
- MarkSuper User II
Why can you not log in? We need more info
- MarkSuper User II
This may also be relevant: https://status.dropbox.com/
- AS1111New member | Level 2
I can't log in to dropbox and I keep getting page 500.
Can someone help.
- chadmfitNew member | Level 2
I have the exact same issue including "my account has been downgraded and that I can no longer set files to be online only." When I tried to respond to this forum message it gave me a 500 error as well. So I had to go to a new browser and use my google account to answer. Something is definitely wrong with the account. I hope they get it fixed soon. I utilize dropbox frequently for work and can't have long outages!
- tjcruzExplorer | Level 4
Exactly the same here, and the desktop app tells me my account has been downgraded and I cannot have online files.
- SarahB8New member | Level 2
Hi ,
Yes just keep getting error message and unable to login . Please Help !!
- MarkSuper User II
Hi all
This is a known issue: https://status.dropbox.com/
- Solomon2New member | Level 2
I can't access dropbox. I can't even get to the login page. I got error 500 and then when I tried navigating around in the help area to find a solution I got error 5xx.
- I have the same problemNew member | Level 2
same problem here
- WalterDropbox Staff
Hey I have the same problem, sorry to hear that.
Could you clear your browser's cache or try another browser and let us know if you still get the same error?
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