You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Logged into my account and all my files are missing
I've had a drop box subscription for a few years and at renewal, December 1st, 2022, I upgraded to DropBox Plus. Last week I had a blue-screen issue on my Desktop and took it to a repairman. He saved...
I only used Dropbox for collecting ukulele music. I collected around 1 GB of music over the years but haven't tried to access it for a couple of years. Today I logged on to add some new music and discovered that my free 2GB Dropbox storage was completely empty showing that I had 2GB of storage to use. Please tell me if I can somehow get my files back from somewhere?
Rich
Super User II
Super User II
cyberita wrote:
... haven't tried to access it for a couple of years. Today I logged on to add some new music and discovered that my free 2GB Dropbox storage was completely empty ...
If the account was idle for more than a year it would have been deleted due to inactivity, and you're now signed in to a new, empty account. Unfortunately, once an account has been deleted, neither the account nor the files in it can be recovered.
