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teranisi's avatar
teranisi
Explorer | Level 4
7 years ago

Issue with the Dropbox application v52 (freezing/ crashing) on Mac devices.

Recently I noticed Dropbox.app is not running on my MacBook Pro (El Capitan). When I run following command on a terminal,   $ /Applications/Dropbox.app/Contents/MacOS/Dropbox   many message...
Desktop
Security
Team admin
  • Lucio's avatar
    Lucio
    7 years ago

    OK! Would it be possible for any of you that presented this issue to give this beta a try and report back here whether or not the issue persists for you?

     

    Thanks!

gapos's avatar
gapos
New member | Level 2

Ever since June 2018 my Mac (OS X 10.10.5) stopped syncing with my dropbox folder on my desktop.  I have unistalled it with Clean my Mac, and then download and reinstalled it, it now appears in my Apps folder (201MB) but when I double click on it to open, nothing happens.

 

Also lost the icon on my Finder top menu where it used to be. So I cant open the app to access the settings for the app and log in, etc.

 

BTW a grayed out dropdown menu appears on any finder window, but says no options available?

 

 

ItsComplicated's avatar
ItsComplicated
New member | Level 2
7 years ago

I have the same problem. The suggested solutions did not work.

To show you how the problem looks like, I have this video: https://vimeo.com/276867350

The problem only occurs with Yosemite 10.10.5 – newer versions do work (but some software is not compatible with newer versions, so I have to use Yosemite).

I have asked the support for help (on Thursday 21th June 2018 ); until now (Monday 25th June 2018 ) I have now answer. I am a paying customer (Dropbox Plus). 

So I hope there will be a fix soon.

All the best

 

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