You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

teranisi's avatar
teranisi
Explorer | Level 4
7 years ago

Issue with the Dropbox application v52 (freezing/ crashing) on Mac devices.

Recently I noticed Dropbox.app is not running on my MacBook Pro (El Capitan). When I run following command on a terminal,   $ /Applications/Dropbox.app/Contents/MacOS/Dropbox   many message...
Desktop
Security
Team admin
  • Lucio's avatar
    Lucio
    7 years ago

    OK! Would it be possible for any of you that presented this issue to give this beta a try and report back here whether or not the issue persists for you?

     

    Thanks!

gapos's avatar
gapos
New member | Level 2

Ever since June 2018 my Mac (OS X 10.10.5) stopped syncing with my dropbox folder on my desktop.  I have unistalled it with Clean my Mac, and then download and reinstalled it, it now appears in my Apps folder (201MB) but when I double click on it to open, nothing happens.

 

Also lost the icon on my Finder top menu where it used to be. So I cant open the app to access the settings for the app and log in, etc.

 

BTW a grayed out dropdown menu appears on any finder window, but says no options available?

 

 

ItsComplicated's avatar
ItsComplicated
New member | Level 2
7 years ago

I have the same problem. The suggested solutions did not work.

To show you how the problem looks like, I have this video: https://vimeo.com/276867350

The problem only occurs with Yosemite 10.10.5 – newer versions do work (but some software is not compatible with newer versions, so I have to use Yosemite).

I have asked the support for help (on Thursday 21th June 2018 ); until now (Monday 25th June 2018 ) I have now answer. I am a paying customer (Dropbox Plus). 

So I hope there will be a fix soon.

All the best

 

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