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Forum Discussion
teranisi
7 years agoExplorer | Level 4
Issue with the Dropbox application v52 (freezing/ crashing) on Mac devices.
Recently I noticed Dropbox.app is not running on my MacBook Pro (El Capitan).
When I run following command on a terminal,
$ /Applications/Dropbox.app/Contents/MacOS/Dropbox
many message...
Walter
Dropbox Staff
Hey teranisi - sorry to hear about this.
Would you mind if I reached out to you via email in order to have a more in depth look into this and find what's causing your issue?
In the meantime, could you please give our offline installer a go and also see if there are any antivirus, firewall or proxy/security settings that could be causing this?
If I were you, just in case, I would also take a look here for more information about this and some common troubleshooting suggestions.
I hope this helps and please let me know what you find. Thank you in advance for your reply!
sbonaretti
7 years agoExplorer | Level 4
Hi! I get exactly the same error. I have contacted the support team 4 days ago, and I am still waiting. Can you help me too, please? I really need dropbox for work! Thanks!
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