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Forum Discussion
Issue with the Dropbox application v52 (freezing/ crashing) on Mac devices.
Recently I noticed Dropbox.app is not running on my MacBook Pro (El Capitan).
When I run following command on a terminal,
$ /Applications/Dropbox.app/Contents/MacOS/Dropbox
many message...
Hi,
Today my Dropbox has updaded to the latest version ( 52.4.58 ) and immediately stopped working. It simply crashes a few second after launching.
I was able to install some previous builds ( 51.4.66 & 50.4.71 ) and they worked, but after a small amount of time they autoupdate themself and crash.
The latest beta version ( 53.3.64 ) also crashes on start.
If there any way to prevent the app from updating (I didn't find any working solutions for that) ?
Here is a screeenshot of the crashed thread
- Lusil
Dropbox Staff
I was able to install the previous version ( 51.4.66 ) by doing the following:
1) Download the previous offline installer
2) Turn off the Internet connection
3) Install it.
4) Navigate to yout Application folder, right click on the DropBox.app and select Show Package Contents.
5) Then go to Contents/Resources/ and select DropboxMacUpdate.app
6) Right click on the it and select Show Package Contents
7) Go to Contents/MacOS and delete the file inside that folder.
Now turn on the Internet connection and you are done. You have the previously working version and it can't update itself.
This is definately a DropBox bug and it appered today on two El Capitan machines.
So please, someone resend it to the DropBox QA team.
- Lusil
Same issue here on 10.11.6 (El Capitan).
Noticed it on June 20, 2018
Day 5 of no Dropbox.
Dropbox had worked just fine till last Thursday.
I cannot open the Dropbox desktop app anymore. The Dropbox icon has disappeared from the menu bar.
It is still possible to start the app as long as I am not connected to the internet. The second I establish a connection to the internet the app crashes.
