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Forum Discussion
Is the email: em-s.dropbox.com legitimate? [Answer: Yes]
I have received an e-mail telling me of a new document available for me in Dropbox. The e-mail is from an address that ends with " em-s.dropbox.com ". Can anybody confirm that " em-s. " is a valid ad...
Hi Everybody,
I can confirm that these emails were sent from the Dropbox domain and are not harmful. This is one of the official domains Dropbox uses to send out emails. You can find the full list of domains here: https://help.dropbox.com/security/official-domains.
You can safely ignore them, though there was no negative impact to your account if you did click through the emails. You should not receive anymore emails of this type.
Regards,
Ben
Hannah
Dropbox Staff
Dropbox StaffHey cosmodoc, thanks for letting us know about this.
The em-s.dropbox.com domain is actually one of our official Dropbox domains; what's the email you received about?
Can you send us a screenshot?
Screen shot attached
- Megan
Hey there, Bill S., I hope you're doing well!
If you have a look at our official Dropbox domains, you'll see this is indeed an email coming from us, informing you about how you can sync your files between devices.
Let me know if you need anything else, thanks!
I received an email form no-reply@em-s.dropbox.com advising me a file shared with me. I was not expecting any files, I have no idea who is sharing files with me. How do I make sure it is not a malicious link?
- I received same message at 4:34 this morning.
I'm not sure it is safe. No friend told me they had dropped something for me.
