I don't have access to my email to receive the 6 digit code. Can I receive it in another way?

Question

I don't have access to the email address I use to login to dropbox. I know my password. BUt I can't get the access code because I don't have access to my email address. May I get the code in any other way? I need help!!!!!

Hannah · Answer

Hey zgediko, thanks for reaching out to the Dropbox Community.
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Do you perhaps have any devices linked to that account, zgediko?&nbsp;
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The security code should have gone to those as well, as a notification.
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Let me know what you find.

zgediko · Answer

I have the desktop on my apple MacBook which I don't use anymore

Hannah · Answer

If you have access to it, I'd suggest checking it out.
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Otherwise, you can contact our support team directly, by following these steps:
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Open a private browsing/incognito window and go to this page.
 Choose your issue type and fill out the rest of the form.
 Click "submit".

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Once you have it, please send us your ticket number here as well!

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I don't have access to my email to receive the 6 digit code. Can I receive it in another way?

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