You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

la_rotola's avatar
la_rotola
Explorer | Level 3
3 years ago

I can't re-enable two step verification

Hi, everyone, I disable the two step verification and I tried to make it able again, but an error occured to on my screen: "there was a problem completing this request".  Does someone know about th...
Account Access
Security
  • Jay's avatar
    Jay
    3 years ago

    Hi la_rotola, thanks for bringing this to our attention.

     

    Could you try switching browsers to see if this helps?

     

    Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

     

    Keep me updated with any progress!

la_rotola's avatar
la_rotola
Explorer | Level 3
Tanks. I tried to use onother browser and it worked
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 years ago

No worries, glad to have helped out.

 

Enjoy your week!

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