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Forum Discussion
How can I disable Paper?
I signed up for Paper just to try it. My personal Dropbox Pro account became a Paper account and is no longer working the way I want it to (for example, camera uploads from a Nexus 6P no longer work)...
Hi chris-dura
Disabling Paper and exporting will not trigger file deletion. You can re-enable Paper and your documents will be there. I hope this helps!
Regards,
Ben
Hello,
I want to batch export all my Team's Paper docs to Microsoft Word / Markdown docs as a backup/archive.
I've confirmed we're on "an old release" of Paper, so I'm following the appropriate "Export all docs" instructions here:
https://help.dropbox.com/security/admin-settings-business-teams#enable?fallback=true
However, my question is... after disabling Paper and exporting all the docs... I'll want to re-enable Paper so my Team can continue to use it and add new docs.
I assume the Paper docs I just exported will *still* be there after re-enabling, and don't disappear after exporting or disabling Paper?
BenDBX
Community Manager
Community ManagerHi chris-dura
Disabling Paper and exporting will not trigger file deletion. You can re-enable Paper and your documents will be there. I hope this helps!
Regards,
Ben
