We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
lindaduck
2 months agoNew member | Level 2
I can't access a Dropbox account due to not getting any emails
I have an account—NOT this one but another. I have an email for that account, but the secondary email for that account was removed. This is a plus account, but I can neither log in nor receive email ...
lindaduck
New member | Level 2
#24274256
Jay
2 months agoDropbox Staff
Hi lindaduck, I can see the ticket in our system, and I've gone ahead and prioritized it to expedite matters on your behalf.
- BenDBX2 months agoCommunity Manager
Hi Linda,
It looks like our support team was able to assist you in resolving your account access problem. Please let us know if there's anything else we can do!
Thanks,
Ben
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!