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Forum Discussion
How to disable two step verification
Hi all, I have an issue to login in dropbox.
I have always been able to log in without a two-step verification (6 digit verification code). Unfortunately, the last time I logged in, I clicked on the "public network" instead of "private". But I always logged in private so far!
I have already changed my WLAN on the laptop to "private".
And in the Dropbox settings-security-security code is also NOT active, but I have to enter a code every time I log in. How can I disable this code again and log in as before only with my email+password WITHOUT security code?
Many greetings from Germany
Juliane
- Hi Jay,
yes it's the code, which is sent by email.
Best regards - Jay
Dropbox Staff
This email is generally sent if the Dropbox site is accessed and logged in from an unknown location, or if using a VPN, along with other security detection methods.
Setting the network to public or private shouldn't make any difference when it comes to logging into the site.
- Hi Jay,
I started using Dropbox and logged in without the code many years. 4 weeks ago I logged in in the same location and I was asked if "public" or "private". After I clicked wrong "public" I got this code via email. Now it's not possible to log in without the code in every locations. I'm lost...!
