We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

fjcunninghamjr's avatar
fjcunninghamjr
Explorer | Level 3
2 years ago

How does Dropbox handle odd URL for email addresses

Hi, did I read somewhere in Dropbox that some email addresses need to be OK'd or authenticated, such as [removed per Community Guidelines]. If so, does anyone know where I do this once signed in. T...
  • Nancy's avatar
    2 years ago

    Hi fjcunninghamjr! I hope you’re doing great. 

     

    Have you also checked your email’s spam folder and there's no sign of the verification email there? 

     

    Also, just to clarify, have you verified your Dropbox account in the past, and you’re only having trouble while trying to set up your Dropbox Sign account? 

     

    Keep me posted.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!