You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Account Verification
5 TopicsMistyped email results in not being able to verify account
I was sent a DB link for work. Dropbox asked me to verify my email address. In a rush, I inputted a typo in my email address. This has resulted in Dropbox sending all my verifications to someone who doesn't exist. I can't see how to reset my verification so I can input the right email. There are only steps to resend to the wrong address. Our IT can't resolve this either.615Views0likes6CommentsChanging email address
I have a spelling error in my email address that is associated with my DropBox account. This should be a simple fix but it won't allow me to edit my email address. Dropbox wants me to verify my email address (the wrong email with the spelling error) and of course I do not have access to verify the misspelt email address. How doI correct my email address? Why is this so difficult to figure out? Please help.752Views1like3CommentsHow does Dropbox handle odd URL for email addresses
Hi, did I read somewhere in Dropbox that some email addresses need to be OK'd or authenticated, such as [removed per Community Guidelines]. If so, does anyone know where I do this once signed in. The reason I ask is we are trying to marry up Dropbox with HelloSign but we first time we can use the two together we must verify our email. Problem being we never receive the email verification email. FrankSolved1.6KViews0likes5CommentsEmail Verification
Hello, I am trying to verify my email but I don't get any email on my spam or trash either. I was trying to talk to to the chat box to ask for help but it says I need to verify my account which that is the problem I am having. Does anyone know of a solution or has had this issue?Solved1.2KViews0likes4Comments