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JRC_Camp
10 months agoNew member | Level 2
Mistyped email results in not being able to verify account
I was sent a DB link for work. Dropbox asked me to verify my email address. In a rush, I inputted a typo in my email address. This has resulted in Dropbox sending all my verifications to someone who doesn't exist. I can't see how to reset my verification so I can input the right email. There are only steps to resend to the wrong address. Our IT can't resolve this either.
- JRC_CampNew member | Level 2
Thanks Nancy. Typo was in the email name (you'd think I would get that right).
- NancyDropbox Staff
Thanks for clarifying that! In this case, I’d suggest setting up a new Dropbox account instead with the correct email address, and transferring any files you may have uploaded to Dropbox there.
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