We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

timlfgtrr's avatar
timlfgtrr
New member | Level 2
8 months ago

How can I export my Dropbox folder in a team to a new Dropbox account?

Hi Everyone- I had my own Dropbox account with my work files.  Another company that I am affiliated with invited me to their Dropbox and when I accepted the invitation, it converted MY Dropbox accoun...
Account Access
Folders
Offboarding
Team member
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hi timlfgtrr, thanks for messaging the Community!

 

You can ask their admin to convert your account back to a personal account away from the team, by having them follow these steps.

 

Once on a personal account, you can keep it as is, or move it to another account if need be.

 

If you need any further assistance, please let me know!

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!