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giuseppetornielli's avatar
giuseppetornielli
New member | Level 2
4 years ago

Help recovering a personal account

I have always had a personal Dropbox account. Soon after joining a company to start up a new department, I set up a company/ teams Dropbox account for easy file transfer. Since I already had an accou...
Account Access
Offboarding
Onboarding
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Team admin
giuseppetornielli's avatar
giuseppetornielli
New member | Level 2

Wow, I'm definitely upset to hear this... 

I appreciate your knowledge and help; thank you, Mark. 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
4 years ago

Sorry 😞 

 

This is why when you do join a team it almost forces you to set up a second account 'cause as soon as you are "in a team" your data/account and everything is 'owned' by that team. 

  • giuseppetornielli's avatar
    giuseppetornielli
    New member | Level 2
    4 years ago

    I understand, and I honestly thought I did that. I had my own file folder then there was the "Marketing Team" folder that the team only had access to. 

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